Privacy Policy

This privacy policy applies to any portion of the Sydney Andrews web site, including the official corporate web site, Consultant web sites, and the Consultant-Only portion of the web site, known as the ‘Consultant’s Business Central’.– all collectively known as ‘web site’.

We Care About Your Privacy!

We want you to be happy and comfortable shopping with us. We do not require any personal information to enter our web site. All information gathered on this web site is on a voluntary basis. We do not sell, rent or trade your personal information with anyone. When personal information about you is received or collected, we use the information to create profiles, to process orders and to provide a more personalized shopping experience. If you choose to process orders or request information from us, we ask you to provide personal information. The only third parties involved are our service providers and they do not share any information. Two examples of service providers are the bank that processes your credit card and the company that maintains our mailing list. Only with your approval or at your request will we forward on your information to a Sydney Andrews Consultant.

Collected Information:

Personal information you provide to us while creating or updating an account* and at checkout (for example: name, address, telephone number, email address, billing address, shipping address and credit card information) is stored in private files on our secure web server. We also use cookies** to save product and purchase information from the pages you access or visit so that your shopping cart can be saved each time you visit.

*You can easily update your account information by logging on to sydneyandrews.com and clicking “shop” in the top navigation of the home page.

**Cookies are information that is automatically stored on your computer. Cookies do not contain any personally identifiable information such as your name, address or any financial information. If you do not wish to have cookies on your system, you can set your browser preferences to disable them.

Our Newsletter:

We offer those who sign-up for our email list advanced notice of sales, new products, and other Sydney Andrews news. Email addresses collected at sydneyandrews.com are only used internally. We respect your privacy rights and will not sell or rent your email address to other companies. If you would like to be removed from our email list, please follow the instructions sent along with each email or contact us. We will remove your name from our email list as soon as possible. Please recognize that you may receive another email before we are able to remove you. Newsletter complaints: abuse@sydneyandrews.com

Contact Us:

When you submit a contact to us, the information you provide will be maintained in our email contact system and you may receive additional emails from us. We respect your privacy rights and will not sell or rent your email address to other companies. If you would like to be removed from our email list, please follow the instructions sent along with each email or contact us. We will remove your name from our email list as soon as possible. Please recognize that you may receive another email before we are able to remove you. Newsletter complaints: abuse@sydneyandrews.com

Secure Shopping:

Orders placed on our site are encrypted using SSL technology*, so be assured that your transactions are protected. In order for SSL security to work, you must use an SSL enabled browser. Most browsers support SSL. If at any point during the checkout process you see http:// instead of https://, just type in the missing “s” in the address and it will direct itself to our secure server. If you still have any concerns about ordering electronically, feel free to call 800-991-3149 and place your order over the phone.

*Secure Socket Layer (SSL) is a technology used by online sites to provider secure online transactions.

*Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers and that we will NEVER ask for sensitive information via email.

Policy Changes: sydneyandrews.com may periodically update this privacy & security policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy. The sydneyandrews.com privacy & security policy only addresses the use and disclosure of information we collect from you on our website.

You can check the information that we have by logging into your account. If you have questions about your privacy please contact our customer service at: 800-991-3149.